Customer service

Privacy & Security

How ROKIOTOEX handles personal information, payments, and website security.

Privacy Policy & Security

Privacy Policy – ROKIOTOEX Inc.

At ROKIOTOEX Inc., we value your privacy with the same level of importance as our own. We are committed to protecting the confidentiality of your personal information and will never share, sell, or disclose any voluntarily provided information to third parties, unless required by law.

The information you provide to us is used solely for the purposes of order processing, invoicing, warranty registration, and shipping. We take appropriate security measures to ensure this data remains protected and confidential.

Security of Personal and Payment Information

To protect your sensitive information, ROKIOTOEX Inc. does not store any credit card information associated with your account. For your security, you will be required to re-enter your credit card details each time you place a new order.

All payment transactions are processed using industry-standard encryption protocols. Our checkout system is secured with a VeriSign Secure Socket Layer (SSL) certificate, ensuring that all data exchanged between your browser and our servers is encrypted. You may verify our certificate status by clicking the VeriSign seal visible on each page. Always ensure that the website URL begins with “https://” to confirm a secure connection.

Use of Cookies

This website requires cookies to function properly. Cookies are used only for enhancing your browsing and shopping experience. If you prefer not to enable cookies, you may place your order by contacting our support team via phone or SMS for manual order processing.

Email Policy

The email address you provide during account registration or order placement is used only for internal communications. We do not share or sell email addresses to any external parties or marketing agencies.

You may receive occasional emails from ROKIOTOEX Inc. regarding new product announcements, promotions, or discount offers. You can opt out of these communications at any time by following the unsubscribe instructions included in each email.

Order Information

All order details are securely stored on encrypted servers and protected in our internal databases. Your order history and related information will never be disclosed or sold to outside parties.