Shipping & Delivery

NEW POLICY to shipping 

We can offer three types of shipping by your request:

  • Free shipping
  • Calculated shipping – We provide you three lowest instant quotations to save more than 35%  shipping cost
  • Flat rate shipping – depends on the location, the rate is from $10 to $40 depending on the destination.

The three shipping may vary by time for different sales season. You can contact us to find a better shipping rate for your order by email respectively, our answer to you might be delayed due to peak sales time.

ROKIOTOEX is a trusted supplier of racks and accessories imported from the trusted accessed manufactures or suppliers. We know that sometimes your rack is the last thing on the “list”. We pride ourselves on having the right items in stock when you need them. We will process your order and ship within two business day whenever possible. If there is some problem with stock or if we need more information, our staff will contact you right away. If you are not finding what you are looking for, please contact us by email, we will see we can get it for your requirement as soon as possible.

Our Service Available time

Our online store is open in 7×24 hours.

All order will be processed in 24 hours.

Picking up time will be anytime between 9:00AM to 10PM or by your convenience.

Shipping time will be in no more than 48 hours and carrier shipping service will ensure your package will arrive in 10 business days. Please provide us your physical address for any package delivery.

Please be advised that PO Box is highly not recommended to avid long time delivery delay.

Shipping Within Canada

All item boxes shipping will be quoted on an individual basis.
Additional shipping charges may apply for remote locations in Canada. We will contact you with the exact charges before we process your order.
We will ship items on ground transport via courier. We use the major trusted carriers UPS, Purolator, Fedex and CanPar. With this service you can expect delivery in 1-2 days in Alberta, 2-3 days in British Columbia, Saskatchewan and Manitoba, 3-7 days in Eastern Canada.

Get Flat Shipping on selective qualified items without hidden fees.

ROKIOTOEX has Free Shipping option on our selective products, saving you some valuable cash on accessories. Some restrictions do apply. Here’s the details:

  • Free shipping offer is valid only on qualified items. Eligible items are identified on their product information page. They can also be identified in your shopping cart.
  • Free Shipping method will be selected by ROKIOTOEX.
  • Free shipping orders will be delivered via a standard ground shipping method selected by ROKIOTOEX. Express shipping orders are not eligible for Free Shipping.
  • Offer does not apply to truck or freight shipments typical of oversized items. Some of the items we sell exceed the size limits for standard ground shipping and must be sent by truck or freight delivery. These items are labeled as oversized on their product information page, and will not feature the Free Shipping icon.
  • ROKIOTOEX reserves the right to end or change this Free Shipping offer at any time